**Novel Corona Virus (SARS-CoV-2)/COVID-19 Update**

For your protection, we are continuously monitoring the COVID-19 situation in our community. As a small business, we are responding vigorously to the virus and have taken a number of steps to keep everyone in our store (and at your home for service calls) safe.

While the store is currently open (following our normal hours), we are monitoring the pandemic and the changing guidance. At this time, we are fully open for business with no capacity restrictions. However, as a private business we are still requiring masks on premises for all individuals.

To support our a healthy environment for our customers and staff, we are implementing the following changes:
  • Further enhancing our vigorous store cleaning efforts
  • Requiring all persons in the store to wear a face mask or face covering and limiting the maximum number of indivudals on site to 3
  • Enhancing our reception-area air filtration capabilities with HEPA air purifiers
  • Implementation of social distancing markers and practices
  • Installation of sneeze-shields and acrylic barriers (Completed in 2020)
  • Availability of in-home service calls is limited. We require customers and staff to wear a mask for the entirety of the service call - we will be unable to complete any service calls if masks are not worn for the duration of the visit
 
NOTE: If you currently have a fever, have exhibited any COVID19 symptoms, or have had "Close Contact" to someone who has had the Novel Coronavirus, we will not be able to permit your entrance to the store, or perform an in-home service call, for a period of 14 days. Please see the CDC's current guidance on "Close Contacts" for more information.
As we all feel the financial impacts of the crisis, we are here to support you by:
  • Reducing all repair pricing - many repairs $299 or less (for most TVs 50 inches and below)
  • Offering pickup flexibility beyond our standard window - you must call or email the store to make any extension arrangements
  • Reducing diagnostic fees for multiple units (two or more televisions)
  • Discounting all floor-model TV units by 10%-40% from marked prices
 
We have been strong supporters of the Allen community since 2003, and are here to help all of our customers during this difficult national crisis. Our thoughts are with the families of those impacted, as well as with every American.
 
Go Eagles!